The player later reopened the complaint and confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. Player’s deposit was never credited to her casino account. The player from the United States deposited money in the casino account but the funds seemed to be lost. We tried to contact the casino repeatedly but ended up closing the complaint as ‘unresolved’ because the casino failed to reply. Despite our attempts to contact this casino, there’s been no reply from its side, therefore we are forced to close the complaint as unresolved. The player complained about having their withdrawal request delayed for weeks, allegedly due to multiple withdrawals.

• The player from United States had requested a withdrawal two months before submitting the complaint.
• Despite completing a verification process and changing her bank account, the casino website error message still prevents payment.
• Contacting the casino’s customer support is part of our review process, so that we know whether players have access to a good quality service.
• The player from Armenia had their bonus winnings voided due to an accusation of bonus abuse.
• I must say this slot was a cold one, and it would have been better if I backed away earlier.

Most of these games have beautiful graphics and are full of exciting features such as Wild, Scatter, Free Spin, cascading feature, etc. Has been closed, please consider exploring some of our top recommended casinos instead. The casino also ensures the fairness of its games’ results through the use of a Random Number Generator. Owned establishment also places great concern on issues of player safety and security and is licensed by the Gibraltar Licensing Authority and regulated by the Gibraltar Gambling Commissioner. We review and rate only the licensed and authorised casinos. Every time you bet at Golden Lounge, you will be awarded with loyalty points as a thank you for wagering at the casino.

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For example, since that it is the total number of basic symbols on the rotating reels. Player try the web-site believes that their withdrawal has been delayed. The player from Germany had requested a withdrawal less than two weeks prior to submitting this complaint. However, the player failed to respond to further communication, leading the Complaints Team to reject the complaint due to lack of information. The total HELP score for Golden Lady Casino is 35 out of 40 possible points. The casino excels in providing resources for responsible gambling, ensuring fairness through RNGs, offering a diverse range of games, and prioritizing the security of players’ information.

Players Deposits Have Never Been Credited To His Casino Account

It’s more popular for its games like Mega Fortune, Starburst, and Hall of Gods, to name a few. NetEnt was founded in 1996, and through the years, it has developed well over 200 games. Golden Lounge Casino is the newest online casino using Microgaming software. They are licensed by the Kahnawake Gaming Commission. Want to get hold of Golden Lounge casino to find out more information or solve a problem? Look no further than its highly professional and friendly customer support team.

Golden Lion Casino caters to players from various countries by accepting multiple currencies. Players can make deposits and withdrawals in Australian Dollars , Bitcoin, Euro , South African Rand , and US Dollar . This diverse range of accepted currencies provides flexibility for players around the world. Additionally, the casino supports Bitcoin as a cryptocurrency option, allowing players to enjoy the benefits of fast and secure transactions. Golden Lion Casino provides a user-friendly website design that focuses on simplicity and ease of navigation.

Along the center section of the lounge are some high-top tables, as well as some traditional lounge seating, where seats face one another. Regardless of the mobile device you have, you can enjoy the full Golden Nugget gaming adventure even on the go. How long should you stay at Golden Gate Hotel and Casino? KAYAK users usually book their rooms here for 3 days.

Player Only Received A Partial Amount Of Their Winning

The player later responded that his issue had been resolved. The player from Canada has tried to block the account. The player from Finland is inquiring about casino website accessibility. The player from the UK tried to self-exclude, but attempts have been overlooked. The player asked the casino to delete her account and not for self-exclusion. Later the player decided she is no longer interested in our help and informed us she managed to find the solution with the casino.

In our review of Golden Euro Casino, we thoroughly read and reviewed the Terms and Conditions of Golden Euro Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them.